Public Safety Network

The Public Safety Network is the new communications service for New Zealand's frontline emergency services responders. Fire and Emergency, Police, St John and Wellington Free Ambulance will be the network’s first users and there is scope for other government agencies to join in the future.

Next Generation Critical Communications is responsible for developing the Public Safety Network on behalf of emergency services.

The goal in creating a new secure digital communications network is to make New Zealand’s emergency services staff, volunteers, and the public, safer.

The Public Safety Network will:

  • improve emergency communication network resilience
  • provide secure emergency communications
  • simplify sharing of operational information
  • increase emergency communications coverage
  • enable innovation and improved operational responses


Communications to mark the build phase commencing (11 October 2022)

  • Ministerial release 
  • Statement from emergency services Chief Executives 
  • Release of official documents     

What will the Public Safety Network consist of?

Existing analogue radio networks are being replaced with a single nationwide secure digital radio service, and multi-network priority cellular broadband capability - including voice, video, messaging and data - in urban, state highway and rural areas commonly accessed by frontline emergency services. Secure digital radio will provide voice and messaging services in many areas where cellular service is not available.

The Public Safety Network is made up of:

Digital Land Mobile Radio: a digital radio network built with sufficient resilience to enable emergency services to communicate even in the event of a significant natural disaster. Land Mobile Radio supports push to talk communications which are used extensively by emergency services, and provides location services, is encrypted and secure.

Priority Cellular and Roaming Services: improves existing cellular network coverage resilience through a multi-network solution The Next Generation Critical Communications Lead Entity is responsible for developing the Public Safety Network on behalf of emergency services.and allows sharing of information via apps. Emergency communications will take priority over other mobile users on cellular networks when the networks are congested or degraded.  

Personal Alerting: personal alerting service for FENZ, Wellington Free Ambulance and St John provided over a stabilised paging network which is critical for emergency responses in remote communities supported by volunteers.