Cellular Services
The Public Safety Network's Cellular Services use the world-leading Spark and One NZ multi-network solution to support emergency responders with increased and more reliable access to cellular coverage providing them with the data, voice, text, video and images they need to do their jobs as they work across our communities. This helps emergency responders make decisions to stay safe and get good outcomes for the people they serve.
Public Safety Network Cellular Services are complementary to the Public Safety Network Land Mobile Radio
Live services now operating
The emergency services are now using the three live Cellular Services NGCC, along with our vendor Hourua, has delivered.
You can read stories about the PSN Cellular Services in action on our News page.
Network Visibility Service
Showing planned and unplanned network outages of the Spark and One NZ networks in near real time and two weeks into the future, the Network Visibility Service gives emergency services a clear view of where coverage is strong, and where it might be impacted. This means they can make good decisions about their operations and staff safety when sending teams out to respond to emergencies and events.
Cellular Roaming
Being able to move across the Spark and One NZ networks extends cellular coverage for emergency services, especially in rural areas. If one network is not available or fails, users are automatically re-connected to the alternate network which improves reliable access to mobile coverage and supports day-to-day operations and safety.
"It's been awesome for us. Now we can go about our work without worrying as much about losing coverage."
Cellular Roaming is now being used by nearly 25K frontline responders about 500K times a month to support improved access to cellular communications.
Cellular Priority
Emergency services’ voice and data communications get priority over other users when cellular networks are congested or degraded to ensure they are supported to do their work at times they are most needed by the community. There are now 21K emergency responders with Cellular Priority active on their mobile device.
