Cellular Services

The Public Safety Network's Cellular Services solution uses Spark and One NZ networks to support emergency responders with access to information including data, voice, text, video and images. This helps emergency responders make decisions to stay safe and get good outcomes for the people they serve.

Public Safety Network Cellular Services are complementary to the Public Safety Network Land Mobile Radio.

Cellular Roaming - live since July 2023

Being able to move across the Spark and One NZ networks extends cellular coverage for emergency services, especially in rural areas. If one network is not available or fails, users are automatically re-connected to the alternate network which improves reliable access to mobile coverage and supports day-to-day operations and safety. In December 2024, there were more than 22,000 users of Cellular Roaming who relied on it more than 855,000 times to support frontline responder access to cellular communications.   

Cellular Priority - live since November 2024

Emergency services’ voice and data communications get priority over other users when cellular networks are congested or degraded to ensure they are supported to do their work at times they are most needed by the community.